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Jon Laughton came to our laminate flooring manufacturing plant Belgium in January 2007 to help us improve the performance of our profiling lines. I very quickly realised that Jon’s vast experience in running factories coupled with his ability to speak French made him an ideal candidate to take over the factory on an interim basis. From February to September Jon ran our factory and delivered a 20% increase in output compared to the same period in the previous year.

It has become clear to me that Jon not only has an excellent understanding of and a pragmatic approach to the implementation of lean manufacturing but also is an empathetic & strong leader who thrives on building effective teams. A key part of this was our introduction to 'Hoshin Kanri' (Policy Deployment) to rationalise and focus our actions and Jon also took our embryonic Kaizen process and completely revamped it into something much more effective. He developed / delivered training materials in French & facilitated events that allowed our shop floor operators and supervisors to really understand how to make key improvements without waiting for the ‘green light’ from management.

I also found that I could talk to Jon about a very broad range of business issues and always received good advice in return.”